Bank Privacy Policy

This policy applies to all customers, employees, representatives, and authorized third parties handling information on behalf of the Bank. Personal data may include identifiers such as Aadhaar, Voter ID, Passport details, contact information, Biometrics, Financial transactions, and other information you provide to us.

Bank collects data through application forms, online and mobile banking platforms, customer interactions, CCTV surveillance, and employment records, with your consent wherever required.

Bank uses your personal data only for lawful purposes, such as:

• Verifying your identity
• Providing banking and financial services
• Complying with regulatory requirements
• Preventing fraud and assessing creditworthiness
• Processing insurance or investment services
• Managing human resources

The Bank ensures strict protection of your information through encryption, security safeguards, and grievance redressal mechanisms. The personal data is shared with authorised entities such as regulators, auditors, service providers, credit agencies, law enforcement authorities, or business partners, as permitted by law and business needs only.

Your personal data is retained only for business or legal purposes, as long as necessary for us and is securely destroyed thereafter. You have the right to access, correct, or withdraw consent for your data. Please note that withdrawal of consent may affect our ability to provide certain products or services.